About
[About me]
Hiya! I’m Chelsea Hardwick-Dawson, a UX Designer over at Cogent and UXBee. I lead the charge on exciting projects, chatting with clients and teaming up with developers to make sure everything feels smooth, connected, and totally on point in the digital world.
I’m all about creating designs that just make sense — the kind that feel natural, easy to use, and genuinely helpful. I focus on strategy, research, and good old teamwork to bring ideas to life.
To design is to communicate clearly by whatever means you can control or master.
-Milton Glaser
[What Can I Do]
Human-Centered Approach
Blending user research and behavioural insights to design experiences that engage users, remove friction, and drive conversion.
Human-Centered Approach
Blending user research and behavioural insights to design experiences that engage users, remove friction, and drive conversion.
Human-Centered Approach
Blending user research and behavioural insights to design experiences that engage users, remove friction, and drive conversion.
Problem-Solving Expertise
Turning complex challenges into clear, user-focused solutions that improve experiences and drive measurable results.
Problem-Solving Expertise
Turning complex challenges into clear, user-focused solutions that improve experiences and drive measurable results.
Problem-Solving Expertise
Turning complex challenges into clear, user-focused solutions that improve experiences and drive measurable results.
Leadership in Design
Leading projects and teams with a clear vision, ensuring design decisions stay user-focused while driving business impact.
Leadership in Design
Leading projects and teams with a clear vision, ensuring design decisions stay user-focused while driving business impact.
Leadership in Design
Leading projects and teams with a clear vision, ensuring design decisions stay user-focused while driving business impact.
[Experience]
UXBee
User Experience Freelancer
2024 - Present
Career
UXBee
User Experience Freelancer
2024 - Present
Career
UXBee
User Experience Freelancer
2024 - Present
Career
Cogent
UX Designer, Project Manager
December 2021 - October 2025
Career
Driving redesigns across diverse projects by applying UX best practices—from research and user-centred design to usability testing—to create experiences that engage users and boost conversions.
Driving CRO activities that increased conversion rates by almost 40%, enhancing both user experience and business outcomes.
With a flexible and collaborative mindset, I’ve taken on project management and email marketing development to bridge gaps, streamline workflows, and drive better user and business outcomes.
Cogent
UX Designer, Project Manager
December 2021 - October 2025
Career
Driving redesigns across diverse projects by applying UX best practices—from research and user-centred design to usability testing—to create experiences that engage users and boost conversions.
Driving CRO activities that increased conversion rates by almost 40%, enhancing both user experience and business outcomes.
With a flexible and collaborative mindset, I’ve taken on project management and email marketing development to bridge gaps, streamline workflows, and drive better user and business outcomes.
Cogent
UX Designer, Project Manager
December 2021 - October 2025
Career
Driving redesigns across diverse projects by applying UX best practices—from research and user-centred design to usability testing—to create experiences that engage users and boost conversions.
Driving CRO activities that increased conversion rates by almost 40%, enhancing both user experience and business outcomes.
With a flexible and collaborative mindset, I’ve taken on project management and email marketing development to bridge gaps, streamline workflows, and drive better user and business outcomes.
Birmingham City University
MSc User Experience Design
September 2020 - June 2021
2:1 Degree
Birmingham City University
MSc User Experience Design
September 2020 - June 2021
2:1 Degree
Birmingham City University
MSc User Experience Design
September 2020 - June 2021
2:1 Degree
Birmingham City University
BA(Hons) Media and Communication
September 2017 - July 2020
First Degree
Birmingham City University
BA(Hons) Media and Communication
September 2017 - July 2020
First Degree
Birmingham City University
BA(Hons) Media and Communication
September 2017 - July 2020
First Degree
[Skills Snapshot]
Software
Figma
Technical
Software
Figma
Technical
Software
Figma
Technical
Software
Framer
Technical
Software
Framer
Technical
Software
Framer
Technical
Software
Adobe XD
Technical
Software
Adobe XD
Technical
Software
Adobe XD
Technical
Software
Google Analytics 4
Technical
Software
Google Analytics 4
Technical
Software
Google Analytics 4
Technical
Software
Microsoft Clarity
Technical
Software
Microsoft Clarity
Technical
Software
Microsoft Clarity
Technical
Software
Hot Jar
Technical
Software
Hot Jar
Technical
Software
Hot Jar
Technical
UX
User Centred Design
Transferable
UX
User Centred Design
Transferable
UX
User Centred Design
Transferable
Strategy & Development
Email Marketing
Transferable
Strategy & Development
Email Marketing
Transferable
Strategy & Development
Email Marketing
Transferable
Spanning Multiple Teams
Project Management
Transferable
Spanning Multiple Teams
Project Management
Transferable
Spanning Multiple Teams
Project Management
Transferable
Language
HTML
Technical
Language
HTML
Technical
Language
HTML
Technical
Language
CSS
Technical
Language
CSS
Technical
Language
CSS
Technical
Software
Visual Studio Code
Technical
Software
Visual Studio Code
Technical
Software
Visual Studio Code
Technical
[Fun Facts]
Favorite Book
Deception Point
Dan Brown
Favorite Book
Deception Point
Dan Brown
Favorite Book
Deception Point
Dan Brown
Favorite Game
League of Legends
RIOT
Favorite Game
League of Legends
RIOT
Favorite Game
League of Legends
RIOT
Active Hobby
Walking / Hiking
Exploring & Enjoying the Outdoors with Ekko
Active Hobby
Walking / Hiking
Exploring & Enjoying the Outdoors with Ekko
Active Hobby
Walking / Hiking
Exploring & Enjoying the Outdoors with Ekko
Thumbnails created using AI.